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whiteviper36

Program does not open

ReplyThanks 2020/09/25 08:27:26 0 0
So, I was able to download the program, I have not gotten my license key yet. I guess an agent still hasnt reviewed my ticket but, the program does not open. I have clicked it multiple times and nothing. I have allowed the PVACreator.exe in malwarebytes but sitll no luck.
whiteviper36
2020/09/25 09:37:53
I have downloaded the necessary files but PVACreator.exe still does nothing after clicking it. It is a shame I am experieincing issues already after paying $104. I still have not even received my software key so even I was able to successfully run the program, I can't use it.

Here is a snippet of the programs I have installed
Also, I use Malwarebytes and windows defender.

whiteviper36
2020/09/25 10:23:51
It starts now! Lily Brown helped me in the ticket, thank you!! :)))
DanielKMG
2020/09/26 20:16:20
hi !! I got the same problem... could you help me please?
DFK
Dora Smith
2020/09/27 17:38:24

@whiteviper36

According to your screenshot, you did not install the file completely. You need to install four files.

image.png

Dora Smith
2020/09/27 17:41:45

@DanielKMG

Hello, guys. If you cannot open PVA, try followig solutions.

/editor/attached/file/20200927/20200927174314_6091.docx


-Please go to check if these files (xulrunner29.0, xulrunner33.0, xulrunner45.0, xulrunner60.0 ) and cefsharplib file are in this path: Documents. If they are not here, please go to download these files, then unzip them, then move them to this path.

http://www.botchief.com/xulrunner29.0.zip

http://www.botchief.com/xulrunner33.0.zip

http://www.botchief.com/xulrunner45.0.zip

http://www.botchief.com/xulrunner60.0_x86.zip

http://www.botchief.com/xulrunner60.0_x64.zip

http://developer.botchief.com/cefsharplib.zip


Note that the xulrunner folders cannot contain double directories. For example, for xulrunner60.0_x86, the path of the files inside it should be Documents\xulrunner60.0_x86 instead of Documents\xulrunner60 .0_x86\xulrunner60.0_x86. ( This is very important.)


image.png

-You can install a Winrar compress tool if you cannot extract the zip file.

You can download winrar tool here:

https://www.win-rar.com/download.html?&L=0

Visit following address to install vc++2015-2019.

https://aka.ms/vs/16/release/vc_redist.x86.exe
https://aka.ms/vs/16/release/vc_redist.x64.exe

Insatll vc++2013(x86 and x64):

https://www.microsoft.com/en-us/download/details.aspx?id=40784

If it still cannot work, install .net.4.8.

https://dotnet.microsoft.com/download/dotnet-framework

You can open Programs and Features in Control Panel to check whether vc ++ 2013 and vc ++ 2015-2019 have been successfully installed on your pc.

image.png

Then restart the program.

If you still cannot make it work, you can contact us via following address.


https://support.whitehatbox.com/

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